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Online Fraud

Phishing and spoofing

Sometimes criminals may send you email that looks like it has come from Middleburg Bank. These phony emails ask you to go to a Website that also looks like Middleburg Bank and provide your personal account information. These emails may even ask you to call a phone number and provide account information. But the website is a fake.   

Some warning signs of potential phishing or spoofing include:

 

To protect against phishing and spoofing:

To report a suspicious email that uses Middleburg Bank's name, you can forward it to onlineFSC@middleburgbank.com

 

Malware

Malware, short for "malicious software," includes viruses, spyware and trojans that are designed to infiltrate or damage a computer system. Malware is often used to steal personal information and commit fraud. There are several easy ways to minimize the risk of malware:

 

Vishing

Vishing uses Voice over Internet Protocol (VoIP) to call, leaving an automated recording. It alerts the consumer that their account has experienced unusual activity. The message instructs the consumer to call the same phone number shown in the spoofed caller ID with the same name as the financial company they are pretending to represent. And sometimes, criminals who try to get consumers to turn over personal data send emails and text messages containing fraudulent phone numbers.

 

Rather than provide any information, you should contact Middleburg Bank at the customer service number you normally use to verify the validity of the message.

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