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e-Statements FAQs

Learn more about e-Statements.

Middleburg Bank's e-Statements now provide a faster, greener way to receive and manage your checking, savings and money market account information. They provide the same information as the paper statements you receive in the mail, but they're more convenient, more secure, better for the environment. -- and they're free!

It's quick and easy to enroll
Enroll in e-Statements today — just log in to Middleburg Bank’s Online Banking, click the "E-Statement" tab in the top navigation bar, select "Enroll in e-Statements" and follow the simple steps. It's that easy!

For more information, see our Frequently Asked Questions, below. 

How do I enroll in e-Statements?
Just log in to Middleburg Bank’s Online Banking, click the "E-Statement" tab in the top navigation bar, select "Enroll in e-Statements" and follow the simple steps. If you are enrolling in Online Banking for the first time, the enrollment process will prompt you to enroll in e-Statements.

What accounts are eligible for e-Statements?
E-Statements are available for checking, savings and money market accounts. E-Statements are not available for CDs, IRA CDs, home equity or mortgage accounts.

Will I still get paper statements if I enroll in e-Statements?
When you enroll in e-Statements, you will no longer receive paper statements.

If I have an account that is jointly owned and I enroll in e-Statements, will the second owner continue to receive paper statements?
No. If you have an account that you own along with another person and you enroll in e-Statements, we will discontinue the distribution of paper statements altogether for that account. We will provide e-Statements within Online Banking to you. The other account holder also may enroll in e-Statements and view the same statement in Online Banking.

How will I know that my e-Statement is available?
We will send an e-mail message to the e-mail address you provided and as noted in "User Options" in the top right corner of Online Banking. You also may set an alert within Online Banking that will provide a message to you when you log in to Online Banking that your e-Statement is available.

If my account is owned with another person, will both of us receive an e-mail notification when the e-Statement is available?
Each customer who enrolls in e-Statements will receive an e-mail notification to the e-mail address that we have on record. To verify your e-mail address, simply log in to Online Banking and click on "User Options – Email Address."

Will I be able to save my account statements?
Yes. You can save your e-Statements to your hard drive or to disk, or you can print them.

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